Hill Learning Center Overview:

Founded in 1977, Hill Learning Center's mission is to transform students with learning differences into confident, independent learners. We pursue our mission through a range of K-12 student and educator programs and strategic partnerships with schools, districts, and leaders in the field.

Twenty percent of children – or 1 in 5 students – have learning and attention issues, yet only a small subset receive the specialized instruction or accommodations they need. Access to services, like those Hill offers, are too frequently predictable by a family’s income level or racial background. Thus, Hill actively works to reach, engage, and retain students and educators representing all races, ethnicities, sexual orientations, gender identities, and socioeconomic classes to experience and benefit fully from Hill programs and practices.

Our Student Programs include School, Summer, and Tutoring, reaching over 1,000 K-12 students in the Triangle region annually. Students receive differentiated, research-based instruction in reading, writing, math, and executive function study skills. Hill programs help students develop the academic, organizational, self-advocacy, and social-emotional skills they need to succeed in school, and in life.

Both in and beyond the Triangle region, our Professional Learning and Partnerships programs offer K-12 educators research-based instructional strategies and tools to teach reading, writing, math, and executive function skills in their own classrooms to students who struggle academically. Thousands of educators participate in Hill professional learning opportunities each year. Hill is placing an increasing emphasis on developing deeper connections and partnerships with schools, school districts, and youth-serving nonprofit organizations in the Triangle and surrounding communities.

Position Overview:

July 1, 2024 Start Date: Reporting to the Director of Student Programs, the Director of Enrollment Management will lead the Student Programs’ admissions, financial aid, and enrollment management strategy and operations with a focus on refining, strengthening, and uniting the admissions experience for school, summer, and tutoring programs. The enrollment program will be built upon strategic decision-making and continuous improvement while fostering a culture that emphasizes strong personal relationships, high-touch customer service, communication, transparency, entrepreneurism, flexibility, and collaboration. Expectations include maximizing the exposure, visibility, demand for, and understanding of student programs with both internal and external audiences; maintaining capacity enrollment of mission-appropriate students, providing access through financial aid programs, establishing strategic direction, goals, policy, and work plans; and overseeing an enrollment management team. This position strives to further access and uphold Hill’s values around diversity, equity, and inclusion at every step of this work.

Primary Duties and Responsibilities

Maintain and streamline a high-quality, personalized enrollment management process.

  • Lead the Admissions process and experience for school and summer programs including annual preparations, inquiries, tours, applications, and enrollment.
  • Support families through the inquiry and admissions process and serve as a resource to prospective families regarding programming, school decisions, testing, and local support.
  • Work closely with the tutoring program to support their enrollment management processes for individual and class tutoring throughout the year.
  • Assist with the transition of school and summer students from enrollment to onboarding in the school or summer programs through internal work and communication with families.
  • Manage re-enrollment processes, including parent communication and TADS updates, for school and summer programs.
  • Manage and analyze ongoing Student Programs Enrollment Management data to help Director of Student Programs, Marketing, and others to make informed decisions about hiring, marketing ideas, etc.
  • Lead annual data review, tracking, and preparation of admissions report.

Lead Affording Hill processes, systems, and policies to increase accessibility to student programs.

  • Prepare and manage the financial aid system.
  • Review and refine Affording Hill messaging and processes for both internal and external use.
  • Support and communicate with families about Affording Hill options, including financial aid, NCSEAA funding, timelines, and any other relevant information for the cycle.
  • Schedule and lead the internal financial aid process of setting meetings and the determination, issuance, and communication of the financial aid awards with the support of Finance, Director of Student Programs, and Associate Director of Admissions.

Work collaboratively with other individuals, schools, and organizations to strengthen and streamline Hill’s enrollment management work and plan for the future.

  • Lead and manage the Enrollment Management Team (Associate Director of Enrollment Management and Student Programs Manager) to determine how to best serve prospective families, develop consistent procedures across all programs, and to discuss ongoing student admissions.
  • Collaborate with Director of Marketing and Communications to revise, update, and streamline marketing and promotions for Student Programs, including promotion to local psychologists, pediatricians, and related professionals. Ensure accuracy of website and follow up on any needed changes.
  • Collaborate with the Finance team to revise, update, and streamline the admissions, financial aid, and billing processes for school and summer programs.
  • Support the Testing Coordinator with the administration, scoring, and scheduling of student testing (admissions and pre/post testing).
  • Assist the Associate Director of Enrollment Management and the Welcoming Committee with the onboarding process.
  • Engage with other schools, psychologists, and other relevant individuals or groups for shared learning, growth, and promotion of Hill offerings.
  • Assist with market research to evaluate local trends and their impact on current and future models and practices.
  • Attend faculty, academic team, and other relevant meetings to stay engaged in Student Programs evolution and with faculty and staff.

Other responsibilities

  • Participate in team meetings, activities, and events as needed.
  • Participate regularly in All Hill meetings, events, and committees.
  • Attend school program events to stay engaged in school community and up to date on programming.
  • Build collaborative working relationships across All Hill while enhancing knowledge of all facets of the organization.
  • Advance Hill culture and core values and identify ways to contribute, build community, and support others beyond individual and team responsibilities.
  • Support Enrollment Management team in engaging in culture and community building.
  • Review and refine Admissions, Financial Aid, and Enrollment Management processes with a view of expanding access and knowledge of Hill to underrepresented groups.
  • Work collaboratively with Marketing to review and refine marketing promotions, website, tours, etc. with a view to expand knowledge of Hill to underrepresented groups and to best represent the relevant DEI-related work at Hill as it relates to students and families.
  • Other duties as assigned.

Experience, Skills, and Expectations

  • Bachelor’s degree required, with a minimum of 5 years of professional admission and financial aid experience.
  • Strategic thinker with demonstrated ability to be both visionary and tactical in the development, implementation, and execution of plans.
  • Passion for Hill’s mission, vision, and commitment to expanding access to serve more students further from opportunity.
  • Appreciation and understanding of neurodiversity.
  • Strong communication skills, both written and spoken.
  • Strong interpersonal, organizational, and managerial skills.
  • High energy, enthusiastic, confident, flexible, and relational individual who maintains a sense of humor.
  • Outstanding organizational skills and the capacity to initiate and complete multiple tasks amidst competing priorities and deadlines.
  • Demonstrated track record balancing a collaborative work style with the ability to be independent, decisive, self-motivated, and action oriented.
  • Experience in and commitment to working within a diverse community.

Desired Candidate Information

Hill Learning Center of Durham actively strives to create diverse, inclusive, and equitable learning environments representative of the communities we serve. We acknowledge, celebrate, and honor diversity, which has many dimensions, including learning styles, race, ethnicity, gender, religion, sexual orientation, and economic background. Candidates of color and members of other underrepresented groups who might enrich and diversify the Hill community are strongly encouraged to apply.

Hill Learning Center is accredited by the Southern Association of Colleges and Schools and is a member of the National Association of Independent Schools. Hill Learning Center is also approved by the North Carolina Department of Public Instruction as an 'alternative' school for children with learning disabilities, and Hill’s Professional Development Training Program is accredited by the International Multisensory Structured Language Education Council.

Hill grounds our work in our Core Values and commitment to diversity and inclusion.

Core Values

We Learn We are lifelong learners. We approach all that we do with a growth mindset and a commitment to continuous learning and improvement. We learn from our students, our colleagues, other educators, and our partners. We seek out and embrace new ideas while remaining true to strategies we know work.

We Empower We empower students to take charge of their own learning and lives. We empower teachers to use their knowledge, skills and creativity to lead students to success. We empower staff to discover new and better ways of doing things.

We Reach We strive to reach an ever-increasing number of students, teachers, and schools to support their growth and success. We partner to extend our reach, expand our expertise, and learn from others. We challenge and support students, teachers, our partners, and our colleagues to reach their full potential.

We Relate We develop personal relationships with students, parents, teachers, colleagues, and partners. We empathize. We listen. We communicate. We collaborate. We connect. We relate.

We Care We care about students and their families. We care about teachers. We care about each other. We care about making a difference in students' lives, in schools and school districts, and in our community.

Diversity, Equity & Inclusion Statement:

Hill believes every student needs success.

We honor and value each individual.

We celebrate differences and diversity.

We are stronger when we are inclusive.

We strive for equity in all we do.

Furthering Access Statement:

We actively work to reach, engage, and retain students and educators representing all races, ethnicities, sexual orientations, gender identities, and socioeconomic classes to experience and benefit fully from Hill programs and practices.